Refund policy

Refund & Return Policy
At Sonia's Bug Spray, we stand behind the quality of our products and want you to be completely satisfied with your purchase.
Returns
Because our products are personal-use liquid items, we cannot accept returns of opened or used bottles due to health and safety reasons.
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 business days of delivery.
To help us resolve your claim as quickly as possible, please include:
  • Your order number
  • A brief description of the issue
  • Clear photos of the product and the shipping package
Once your claim has been reviewed and approved, we will gladly provide a replacement or issue a refund at our discretion.
Unopened Products
Unopened products in their original, unused condition may be eligible for a refund if requested within 7 days of delivery. Customers are responsible for return shipping costs unless the return is due to our error.
Our Satisfaction Promise
Your satisfaction is important to us. If you have any concerns about your order, please contact us before requesting a refund. We'll do our best to make things right and ensure you have a positive experience with Sonia's Bug Spray.
Contact Us
For assistance, please contact us at:
We strive to respond within 1–2 business days.